Delivery Policy – B&W Coins
At B&W Coins, we take pride in delivering your rare coins, bullion, and collectibles securely and promptly. This Delivery Policy outlines how we process, ship, and handle orders to ensure a smooth customer experience.
Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
- If there is a significant delay in your shipment, we will contact you via email or phone.
Shipping Methods & Carriers
We partner with trusted carriers including FedEx, UPS, and USPS to ensure secure and timely delivery.
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (Next business day) — available at checkout for eligible items
Shipping speed and availability may vary based on product type, delivery address, and carrier schedules.
Shipping Rates
Shipping charges are calculated at checkout based on the weight, value, and destination of your order.
- We offer Free Shipping on orders over $100 within the continental United States.
- International shipping rates are calculated based on location and package weight.
Insurance and Packaging
- All shipments are fully insured to protect against loss or damage during transit.
- Orders are discreetly and securely packaged to maintain privacy and security.
Tracking Your Order
Once your order ships, you will receive an email confirmation with your tracking number and a link to monitor the delivery status.
If you do not receive tracking information within 3 business days, please contact us athttps://www.bwcoin.com.
International Shipping
We ship internationally to select countries. International buyers are responsible for:
- Any import duties, taxes, or customs fees
- Compliance with local laws regarding precious metals or collectibles
Delivery Issues
If your tracking shows “Delivered” but you haven’t received your package:
- Check with household members or neighbors
- Contact your local post office or delivery service
- Then contact us so we can assist with an investigation
We are not liable for lost or stolen packages after confirmed delivery but will work with you and the carrier to resolve the issue.
Address Accuracy
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or losses caused by incorrect addresses.
If you need to update your address after placing an order, contact us immediately at www.bwcoin.com.